These Terms of Service ("Terms") govern your access to and use of the RevuIQ review management platform and services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use the Service.
RevuIQ provides a comprehensive review management platform that enables businesses to:
To use certain features of the Service, you must register for an account. You agree to:
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
Important:You are responsible for ensuring all reviews collected through our Service are authentic, based on real customer experiences, and comply with platform policies (e.g., Google's review guidelines).
Access to certain features requires a paid subscription. By subscribing, you agree to:
We reserve the right to modify pricing with 30 days' notice. You may cancel your subscription at any time through your account settings or by contacting support.
We may offer a free trial period for new accounts. If you do not add a payment method or cancel before the trial ends, your access to the Service may be restricted. Trial terms may vary and are subject to change.
The Service and its original content, features, and functionality are owned by RevuIQ and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of any content you upload to the Service. By uploading content, you grant us a license to use, store, and process that content solely to provide the Service to you.
Our Service integrates with third-party services including Google Business Profile, Stripe, Twilio (for SMS and RCS messaging), and others. Your use of these integrations is subject to their respective terms of service and privacy policies.
By opting in to receive text message notifications from RevuIQ, including SMS and RCS (Rich Communication Services) messages delivered through Twilio, you agree to the following terms:
By providing your mobile phone number and completing the opt-in process, you expressly consent to receive SMS, MMS, and RCS messages from RevuIQ. Depending on your device, carrier capabilities, and network availability, messages may be delivered as standard SMS or as RCS, which may include richer features such as branded sender information, images, or interactive elements. These messages may include:
Message frequency varies based on your activity and service usage. You may receive up to 4 messages per month. Actual message frequency may be lower depending on your specific service interactions.
Message and data rates may apply. We do not charge for SMS or RCS messages, but your mobile carrier's standard messaging and data rates will apply, and these rates may differ for SMS, MMS, and RCS messages. Please contact your mobile carrier for details about your specific plan and rates.
Our SMS and RCS messaging service is supported by major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and most other carriers. RCS message delivery additionally depends on whether your device and carrier support RCS; when RCS is unavailable, messages will be delivered as standard SMS or MMS. Delivery and availability may vary by carrier, device, and geographic location.
You may opt out of receiving SMS or RCS messages at any time by:
After opting out, you will receive one final confirmation message. You may opt back in at any time by replying START or by re-subscribing through our opt-in page.
For help with SMS or RCS messages, you can:
If you change your mobile number, please update your preferences in your account settings to ensure uninterrupted service.
We do not guarantee that SMS or RCS messages will be delivered in all circumstances. Message delivery may be affected by factors including carrier outages, network congestion, device compatibility, RCS feature availability on your device or carrier, or geographic location. We are not liable for any delays or failures in message delivery.
Carriers are not liable for any delayed or undelivered messages.
Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVUIQ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not guarantee that the Service will be uninterrupted, secure, or error-free.
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use the Service will immediately cease. You may also terminate your account at any time by contacting customer support.
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
If you have any questions about these Terms, please contact us at:
Email: support@revuiq.com
Website: https://revuiq.com
By using RevuIQ, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.