RevuIQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our review management platform and services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
We collect information that you provide directly to us, including:
We automatically collect certain information about your device and how you interact with our services:
We use the information we collect to:
We may share your information in the following circumstances:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS and RCS opt-in data and consent are excluded from all third-party sharing described above. This exclusion applies to every category listed, including service providers such as Twilio referenced in the Third-Party Integrations section below. Mobile phone numbers collected for messaging opt-in, and the consent records associated with them, are used solely to deliver the messages you have requested and are never shared, sold, or transferred to any third party for their own marketing or other purposes.
Our service integrates with third-party platforms including:
These third parties have their own privacy policies and we encourage you to review them.
If you opt in to receive text message notifications from RevuIQ, including SMS and RCS (Rich Communication Services) messages delivered through Twilio, the following terms apply:
When you subscribe to SMS or RCS notifications, we collect and store your mobile phone number along with your consent to receive text messages. This information is used solely for the purpose of sending you the notifications you've requested. Depending on your device and carrier, messages may be delivered as SMS, MMS, or RCS, which may include richer content such as branded sender information, images, or interactive elements.
You may receive the following types of SMS or RCS messages:
Message frequency varies based on your service activity, with an estimated maximum of 4 messages per month. Message and data rates may apply based on your mobile carrier plan, and these rates may differ for SMS, MMS, and RCS messages. We do not charge for text messages, but your carrier's standard messaging rates apply.
You can opt out of SMS and RCS notifications at any time by:
For help or support with SMS or RCS messages, reply HELP to any message or contact us at support@revuiq.com. When you opt out, you will receive a final confirmation message, after which you will no longer receive SMS or RCS messages from us unless you opt in again.
If you change your mobile number, please update your information in your account settings or contact us to ensure uninterrupted service and to prevent messages from being sent to your old number.
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
We retain your information for as long as your account is active or as needed to provide you services. We will delete or anonymize your information upon request, unless we are required to retain it for legal obligations.
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us at the information provided below.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@revuiq.com
Website: https://revuiq.com